3 Ways to Easily Diffuse Family Tensions

No matter how much you love your family, there’s always that one family member with whom you consistently disagree.  Maybe it’s your Aunt Martha, who consistently harps on your weight or your marital status, or maybe it’s your Grandpa Joe – whose inflammatory religious or political views take center stage at every family get-together.

But while you can’t change your family, you can change the way you behave and the impact you allow their words to have on your mental well-being.  To learn how to quickly and effectively diffuse these family tensions and improve the quality of your get-togethers, consider the following techniques:

Technique #1 – Identify and avoid triggering behaviors

In most cases, negative family interactions are triggered by specific sayings or behaviors.  By identifying these connections and taking steps to avoid the triggering behaviors in the first place, it is possible to eliminate family tensions altogether.

As an example, if you notice that bringing up your government job is the trigger that launches your Grandpa Joe into a tirade about the overreach of big government and the current administration, you can choose to avoid this topic of conversation entirely.  Alternatively, if you notice that your Aunt Martha uses comments on her own expanding waistline to transition to attacking your current size, try changing the subject before the conversation rolls back around to you.

Obviously, avoiding triggering behaviors and topics isn’t a totally ideal solution, as this may mean keeping parts of your life from the people who claim to love you most.  However, if your family get-togethers escalate to the point where the tension of arguing over heated subjects is worse than the effort of keeping elements of your life private, you may find this approach to be the lesser of two evils.

Technique #2 – Choose to release your anger

Of course, in some situations, it may not be possible to identify or avoid triggering behaviors.  For example, if you have a relative who’s proficient at turning even the most innocuous comments into perceived accusations, it may be impossible to isolate and avoid the specific topics that will lead to family tension.

In these cases, it’s up to you to choose to release your anger in a healthy way, instead of allowing it to dictate the experiences you have with your family.  Just because family tensions have occurred doesn’t mean that you need to internalize them to the point where they affect your own judgment and the love you have for your family members.

However, in order to release your anger and approach tense situations from a more mature perspective, it’s vital that you remove yourself from the frustrating encounters until you can cool down.  When you feel yourself getting flustered, excuse yourself politely and take a walk, retire to another room or simply sit in your car for a few minutes.  Giving yourself space to breathe and work through the emotions you’re feeling – instead of taking your stress out on your family members – will make it much easier to release your anger before things boil over.

Technique #3 – Replace an angry mindset with positive ones

Another technique that’s vital to managing family tensions in a healthy, mature way is learning to replace your angry emotions with a positive mindset.  Remember – you are the one who’s in control of your thoughts and emotions.  Although your family members may influence these things with their own behaviors, it is ultimately up to you to choose how you deal with frustrating situations.

To learn how to swap out angry feelings with more positive ones – which will enable you to minimize tensions and protect your own mental health and well-being – try an anchoring technique that allows you to associate a positive set of feelings and emotions with a specific color, mental image or physical action.

Begin by calling up a memory when you felt peaceful, positive and in control of your emotions.  Your goal should be to find a memory that represents the way you want to feel when handling family tensions – so whether that’s assertive, cool, collected or some other emotion, make sure the memory you call up is a strong one that helps you to relive your desired state of mind.

As you allow this memory to fill you up, begin pairing it with a specific “anchor.”  This could be a physical action you take (for example, squeezing your thumb) or a mental image you create (a specific color or symbol works best here) – either way, the important thing is that you begin to call up this arbitrary signal alongside your desired mental state.

Practice calling up your chosen memory, pairing it with your specific symbol and then releasing both mental images.  Over time – and with consistent practice – simply visualizing your anchor symbol should be enough to subconsciously promote the positive feeling you desire.  Once the association is strong, firing off your anchor behavior in the face of family tensions will allow you to eliminate negative emotions and replace them with positive feelings that allow you to handle frustrating situations in a healthy way.

How to Get the Voices in Your Head on Your Team

All of have voices in our heads that provide both insight and criticism on our thoughts and actions.  Don’t worry – it’s not a type of mental illness.  In fact, these voices are actually our subconscious minds chiming in on whether or not we’re behaving in ways that are consistent with our core values and principles.

In an ideal situation, these voices allow us to moderate our behavior and bolster our self-confidence.  Unfortunately, in too many situations, they take on an ugly, negative tone.  Over time, consistently having the voices in your head speak to you in this way can trash your self-esteem and allow doubt

For this reason, it’s imperative that you take the time to get the voices in your head on your team.  When you’ve got a supportive, confident group of mental cheerleaders encouraging you and reassuring you that you’re valuable and worthwhile, you’ll be nearly unstoppable in whatever activities you decide to pursue!

If that situation sounds appealing, check out the following process for transforming your mental critics into positive supporters:

Step #1 – Identify negative thought patterns

As with so many things in life, the first step to fixing the problem of overly-negative mental patterns is to admit that you have a problem in the first place!

Unfortunately, identifying the specific instances in which negative thought patterns occur can be challenging, as it requires a level of consistent mental awareness that few of us are used to maintaining.  To get into the habit of identifying negative thought patterns, practice pausing every time you feel upset or uncomfortable and taking note of what the voices in your head are telling you.

For example, suppose you’ve recently broken your current weight loss resolution and chowed down on a towering piece of chocolate cake.  At first, you might feel angry, upset or just a vague sense of unease that you’ve done something that’s inconsistent with your stated goals.  As soon as you feel one of these sensations, take a second to tune in to the voices in your head.

If you listen closely, you might hear them saying things like, “I can’t believe you just ate that, you fat slob!” or “You don’t deserve to be happy if you can’t stick with a simple resolution like this!”  Don’t panic if your mental voices sound crueler than you initially anticipated – we’ll get around to squashing them in the next two steps!

Step #2 – Explore the impact these patterns have on you

As you become better able to track and monitor the negative thoughts that are occurring within your mind, begin to commit an equal amount of time identifying the impact these thought patterns have on you.

Following our previous example, if you hear the voices in your mind commenting negatively on your inability to stick to a diet resolution, take a moment to identify how these statements make you feel.

Do you feel worthless?  Humiliated?  Inadequate?  Unconfident?  Over time, you’ll begin to notice patterns in the way your mind responds to negative situations and experiences.  Maybe you typically respond to the voices in your head by getting angry, or maybe you’re the type who tries to drown out their noise with food, alcohol or other substances.  Don’t beat yourself up about the way you respond – at this point, it’s important just to observe how you interact with the voices in your head.

Step #3 – Replace negative thoughts with positive ones

Now that we’ve identified both the specific negative things our mental voices are saying and the way these statements make us feel, we can start the process of replacing bad thoughts with positive ones using the swish pattern!

Begin by calling up a memory of a situation in which the voices in your mind spoke to you negatively.  Really allow yourself to embrace this memory, bringing up all of the feelings, emotions and sensations you experienced at that point in time.

Once this memory is clear in your mind, release it and replace it with the image of a stop sign.  Spend a few seconds visualizing this stop sign before releasing this second image and focusing on a chosen affirmation that reframes your mental criticisms in a positive way.  For example, a few potential affirmations that could be used in this process include:

  • I am a valuable, worthwhile person.
  • I always try my hardest to improve my situation.
  • I am worthy of self-respect.

Tailor your specific affirmation to the negative feelings that you usually experience in response to the voices inside your head, and practice this process whenever you feel an undesirable response coming on.  Over time and with consistent effort, you should be able to banish these harmful thoughts and replace them with positive mental voices by simply visualizing the stop sign image you practiced with – allowing you to get the voices in your head on your side once and for all!

Assertive versus Aggressive: Which Side are You On?

Learning to behave more assertively is an important part of being successful in life.  Whether your newfound assertive behaviors enable you to push for that big salary raise you’ve deserved for years or simply to command more respect from your peers and colleagues, identifying and modeling assertive behaviors is a great way to improve your overall life and your well-being.

Unfortunately, those who attempt to be perceived as more assertive must walk a careful line between positive, influential assertiveness and brash, unprofessional levels of aggression.  If you aren’t aware of these distinctions – thus allowing your behavior to skew too far into aggressive territory – you risk damaging the relationships that more assertive behaviors would build up.

So as you attempt to become more assertive in both your personal and professional life (or, if you’re afraid your behavior already treads too closely to the aggressive slant), keep the following distinctions and practices in mind…

Aggressive people are often defined as such by the specific body language, vocal inflections and conversational techniques they use.  If you take a second to imagine someone you consider to be “aggressive,” your chosen example will likely exhibit intrusive body language (for example, inhabiting your “personal space,” gesticulating wildly and so on) and make use of harsh, authoritative tones when speaking.

Another key marker of aggressive behavior is “conversational dominance,” in which the aggressive party attempts to gain control of a conversation through rapid-fire questions designed to establish authority and dominance over the submissive party.  In my, “How to be a Dominant Alpha Male” article, I showed exactly how you can throw off this behavior, but for now, it’s important that you recognize this attempt to gain control as an example of how aggressive people behave.

Assertive people, on the other hand, don’t rely on flashy hand gestures, commanding tones or conversational tricks in order to emphasize their dominance.  Instead, the hallmark of an assertive person is his confidence.  An assertive person doesn’t need to resort to intimidation tactics to make his point – instead, it is the conviction behind his thoughts and statements that draw others to his side.

If you picture an assertive person in your mind, this self-confidence likely manifests itself in a number of different ways.  Assertive people tend to speak more slowly using level, even tones and demonstrate assertive body language that neither intimidates nor indicates submission.  Being in the presence of an assertive person doesn’t feel threatening in the same way sharing the company of an aggressive individual can.

Now, whether your past behaviors have led you to be perceived as a nice pushover – rather than the assertive person you’d like to be seen as – or whether you’ve strayed too closely to outright aggression in the past, it is possible to come across as more assertive.  However, you’ll need to put some serious effort into modeling assertive behaviors for this exercise to be a success.

In general, the best way to be perceived as being more assertive is to model the behaviors you define as “assertive.”  In other words, you’ve got to “fake it until you make it”!

So how can you fake being assertive?  Try incorporating

  • Tone of voice – Assertive people don’t raise their voices unnecessarily, but they also don’t mumble and stutter so much that they aren’t take seriously.  If you’ve struggled in the past to add a tone of authority to your voice, simply pretend!  Act as if you’re portraying an assertive speaker in your daily interactions and you’ll be amazed at how quickly you adopt these vocal inflections as your own.
  • Word choice – Many times, it’s not just the tone of our speech that undermines our assertiveness, but the specific words we use as well.  Submissive speakers apologize unnecessarily, attribute great ideas to others and generally try to deflect attention away from themselves.  As a newly assertive person (at least, in your mind), mimic the language used by other assertive people in your life in order to be taken more seriously.
  • Body language – Assertive personalities appear comfortable in their bodies.  They don’t fidget constantly with their fingers, twirl their hair or slouch forward in a subconscious effort to deflect attention away from their words or appearance.  To eliminate these “giveaway” signals and encourage others to perceive you as more assertive, roll your shoulders back, lift your chin slightly and keep your hands steady.
  • Eye contact – Assertive people make eye contact in a way that’s reassuring, not threatening.  To adopt this behavior as your own, don’t shy away from eye contact with other people, but also be careful not to hold another person’s gaze so long that you come across as aggressive.

At first, acting assertive when you’ve only known yourself as a more submissive personality can be challenging.  However, with continued practice, you’ll begin to adopt these assertive behaviors and traits as your own – to the point where you’ll hardly be able to remember your previous life as an aggressive or submissive personality!

Image: sidknee23

Affirmations: BS or Valuable Personal Development Technique?

If you’ve read my past posts, you know I think that the “Law of Attraction” – by itself – is pretty much bogus.  I mean, really – you can sit around on the couch all day, wishing and hoping for a fit body, a million dollars and a supermodel girlfriend.  But until you actually take action to bring about these dreams, you’re not going to get an inch closer to achieving your goals.

Unfortunately, the universe isn’t just sitting around, waiting to fulfill your every desire.  Instead, you’ve got to bring about the changes you want through a combination of concerted effort and mental re-programming.

Focusing on both of these elements is key.  Say you’ve made it your goal to earn a million dollars.  Obviously, you’ll need to take a specific set of actions to bring about this reality, whether that’s starting your own company, gunning for a big promotion or simply winning the lottery.  But at the same time, you’ve got to get your mental processes on track.  If your subconscious is constantly telling you that you’re destined to be a failure, you’re going to find it pretty darn hard to stick to your defined action plan!

One tool in our NLP toolboxes for promoting these mental process improvements is the affirmation.  Basically, an affirmation is a statement you repeat to yourself that embodies the traits or characteristics you want to bring about.  Following our example above, if you’re attempting to build a multi-million dollar company, an example of a helpful affirmation might be, “I will be successful because people want to buy from me.”

In order to be effective, successful affirmations must meet all of the following criteria:

  • Repeatability – For best results, your affirmation should be repeated several times a day, including at both the beginning and ends of the day, as well as when you feel your self-confidence waning.  For this reason, good affirmations are those you can remember easily and repeat frequently, without requiring the need for prompts.
  • Clarity – Good affirmations should be specific.  If you plan to use affirmations to power your weight loss goals, be sure your affirmation clearly states how you envision achieving these results.  After all, if you simply state, “I will lose weight,” this end result could be brought about by a healthy diet and exercise plan or a bout with a serious disease – your choice!
  • Appropriateness – The best affirmations are those that relate to specific aspects of your behavior, as these items fall within your control.  Using your affirmation to ask for a supermodel girlfriend isn’t nearly as appropriate as employing this technique to change your own self-conscious or shy behaviors.
  • Tone of voice – As you repeat your affirmation to yourself, pay special attention to the tone of voice you use while doing so.  Is your internal monologue full of conviction?  Or does your inner voice sound as self-conscious and dispirited as you feel?  By altering your inflection to deliver your affirmation in a confident, self-assured way, you’ll see much better results using this technique.

Finally, be aware that affirmations – on their own – are a relatively weak NLP technique.  Although the repetition of motivational phrases can be used successfully to promote positive mental changes, some NLP practitioners have likened the practice to using a table knife to cut down a tree.  Just as a chainsaw would be a much better solution for this particular need, there are plenty of other NLP techniques that can bring about the same results much more effectively.

Two examples of these tactics include embedded commands and NLP presuppositions – both of which provide the necessary framework for both defining ideal behaviors and mental processes and providing the impetus needed to change.

For this reason, if you do decide that using affirmations will be a helpful motivational tool for you, be sure to integrate embedded commands and NLP presuppositions into the specific statements you decide to focus on.

For example, let’s say your goal is still to build a multi-million dollar company and you’ve decided to use affirmations to help you get over your crippling procrastination.  Combining the aspects of successful affirmations described above with both embedded commands and NLP presuppositions, you could come up with the following affirmation:

“I have all the tools I need to become the focused, productive owner of a multi-million dollar company.”

Not only will this affirmation be helpful because it’s based on personal behavior and clearly defines the desired process and end result, it also incorporates the NLP presupposition that we have all the tools necessary to bring about our own success and the embedded command “become the focused, productive owner of a multi-million dollar company.”

Following these criteria, try coming up with your own affirmation message.  Then, repeat your chosen statement to yourself at least three times a day for a week and see if you can identify an improvement in your performance!

Image: stevendepolo

Fake it ‘Til You Make it: How to Convince Others You’re Confident

Are you frustrated by feelings of low self-esteem, inadequacy and shyness?  Do you struggle seeing “naturally” confident people and wish that – just once – you could feel like they do throughout your daily life?

Well get over yourself!  Really, there are very few people in the world who are born confident.  For the rest of us, becoming more confident is something that we must work towards through careful, conscious self-analysis and repeated effort.

This might sound a bit touchy-feely, but the reality is that if you want to be perceived as more confident, you’ve got to take a good, hard look at how you present yourself to the world, as well as how you can consciously alter your behaviors to appear more confident.

But before we can begin this process, it’s important that you understand how powerful communication really is, as well as how you can wield it more effectively.

True communication extends well beyond the words that come out of our mouths.  It encompasses the personal style we choose to project, the body language and mannerisms we put forth, as well as the sub-conscious cues we give to others about our personalities and mental states.

As an example, try to remember the last time you met someone new.  Chances are you took in a great deal more detail about this person than you might initially think.  Beyond the specific words he used, you probably also noticed how he was dressed, what his demeanor was like and how comfortable you felt around him.  Each of these specific elements occurred because of the communication this person was using.

Now, reverse this situation.  Whenever you encounter new people – or even interact with the people you already know – they’re interpreting this same information about you.  If that thought makes you feel overwhelmed, don’t worry.  Though the thought of others subconsciously processing so much information about you might seem scary, the upside is that being aware of this process gives us the opportunity to control our communications and appear more confident.

To start doing this effectively, begin with an NLP exercise called “Shifting Perceptual Positions.”  Essentially, through this activity, you imagine your own past behaviors from three positions – your own point of view, the point of view of your conversation partner and from the point of view of an outsider.

Start by calling up the memory of a past situation in which you felt uncomfortable.  Try to recreate in your mind every detail of the encounter.  What were you wearing and how did these clothes make you feel?  What specific words did you say?  How did you say these words and where did you stumble in your conversation?  What can you remember of your body language?

At first, try to recreate the experience from your own point of view and highlight the specific instances where you felt you weren’t coming across as confident.  Then, imagine how the person you were interacting with viewed the situation.  To change your point of view, envision yourself interacting with the less confident you – again, making note of instances where you perceive this version of you coming across as uncomfortable.

Finally, imagine the entire process a third time from the point of view of an outsider.  If you randomly came across two people interacting in this way, what conclusions could you draw about the participants?  What specific behaviors do you notice that makes one party appear less confident than the other?

Hopefully, examining a specific past experience in this way should give you a good idea of a few potential behaviors that can be changed in order to make you appear more confident.

To bring about these specific changes, we can use what’s known as the NLP “swish pattern”.  Through the use of this exercise, you’ll enable your mind to quickly “swish” between unconfident and confident behaviors, allowing you to appear more assertive in any situation you’d like.

The first step in this process is to clearly envision one specific instance where you felt awkward or uncomfortable in your mind.  Make it a single snapshot that embodies all of the behaviors you feel are preventing you from being seen as unconfident.  Fully experience this moment, allowing yourself to feel the physiological symptoms of anxiety, the sense of embarrassment and the feelings of low self-esteem that define the “less confident” you.

Now, set that picture aside, and create a different image in your mind – one of you coming across as assertive and confident in your interactions with others.  If you can call upon a particular memory in which you felt this way, that’s great.  If not, create your own vision of what confidence feels like, allowing yourself to experience every element of this sensation.

Once you have these two images in your mind, go to a neutral place and relax for a few minutes before calling up the first mental image.  Then, switch the pictures in your mind while saying the word “swish.”  Repeat this process several times until the positive image begins to feel more natural to you than the negative one.  Whenever you find yourself feeling uncomfortable, repeat this mental “swish,” and you should immediately be transported to a state of mind that allows you to act in a confident manner, in any situation.

Image: Victor1558

3 Techniques That’ll Get You a Date

In today’s ultra-connected society, getting a date just isn’t as easy as it used to be!  Pick up lines are overplayed, while the constant stream of information provided by popular dating websites makes screening potential partners easier than ever.

So if you’re struggling to find love in this frustrating situation, consider the following NLP techniques:

Technique #1 – Anchor Yourself

If you’ve ever built yourself up as “Rico Suave” in your mind, and then crashed and burned when it came to approaching a real-life dating prospect, you know how easy it can be to feel confident in your mind and have your actions betray you in person.

To remedy this situation, we can use an NLP technique called “anchoring.”  Essential, an  anchor allows us to call up a specific mental state or set of physiological processes at a moment’s notice, through the use of an anchoring behavior.

For example, suppose you want to be able to instantly call up the feelings of confidence and assertiveness needed to get a date in today’s crowded singles scene.  By creating an anchor that’s triggered by a specific action – say, pinching your left palm – you’ll be able to activate these powerful emotions on-the-spot, making your pick up attempts more likely to succeed.

To create an anchor, you must first identify memories or past experiences in which you felt the way you’d like to be able to recall on a moment’s notice.  For best results, these memories should be as powerful as possible.  Take some time to simply re-live and experience these sensations, allowing them to fill you up with the chosen sensations you’re trying to anchor.

Then, at the peak of your experience, fire the physical signal you plan to use as your anchoring behavior.  If, following our example, you’ve chosen to use a quick pinch to your left palm, repeat this action several times before ending your recall.

Repeat this process over a few days to enhance the connection between your desired mental state and your anchoring behavior.  Once you feel the association is strong in your mind, trying firing the anchor in a neutral situation by engaging in your anchor behavior when you aren’t actively recalling your chosen memory.  Ideally, if you’ve set up your anchor correctly, you should be able to call up your desired sensations quickly and easily – even in the stressful situation of approaching a potential date.

Technique #2 – Positive Anchors

In addition to creating your own anchors to improve confidence and assertiveness on the dating scene, you can also implant subtle anchors in the singles you encounter.

The key to doing so effectively lies in recognizing that all of our interactions with another person contribute to the mental image of us that this person retains.  For example, if you approach a potential date and consistently complain about your job, how hard it is to get a date or other problematic aspects of your life, you’re creating a negative anchor in your partner’s mind that associates you with complaining and  poor outlook.

Instead, for maximum success on the dating scene, we want to create anchors that associate us with good things, increasing the likelihood that our potential partners will be interested enough to move forward with the relationship.

To do so, try to control the conversation in a way that makes you appear charming, charismatic, intelligent, funny or any other positive characteristic you want to be associated with.  You can achieve this by sharing stories, talking about your interests or even asking questions about what makes your target date happy.  If you feel a complaint or negative statement coming on, excuse yourself until you can regroup to a more positive mental state to avoid decreasing the potency of your anchor.

Obviously, the anchors you encourage in other people won’t be nearly as strong as the ones you create for yourself.  However, by creating positive associations to you in the mind of the person you’re trying to pick up, you’ll increase the chances of getting a date by simply implanting the suggestion that you’re a good person to be with.

Technique #3 – Embedded Commands

Finally, there are embedded commands – one of the most commonly referenced “seduction techniques” in NLP.  When using embedded commands, you implant an instruction within a more innocuous question or statement so that it can slip – undetected – into your potential date’s mind.

As an example, you could embed the command, “We should be together,” inside the seemingly harmless sentence, “Isn’t it funny that we should be together like this,” after running into an acquaintance you’re trying to connect with.

Be aware, though, that using embedded commands in a dating situation requires a serious level of proficiency that novice NLP practitioners may not have grasped.  Not only do poorly-executed embedded commands blur the line between acceptable usage and intrusive pseudo-hypnosis, they can also come off as downright cheesy when used improperly.

So if you do decide to make use of this persuasion technique in the dating world, practice in advance to maximize your chances of a successful outcome.

Image: Alex E. Proimos

3 Proven Negotiation Tactics to Control Salary Negotiations

No one really *likes* salary negotiations, but the truth is, these five minutes of your time – when executed correctly – can have a tremendous impact on the strength and stability of your financial life over time.  Here’s why…

Suppose you’re interviewing for a mid-level engineering position and have been offered a low salary of $45,000/year.  While you might argue with yourself that you can certainly live on less money each month, the true impact of this lowball isn’t just seen in your bi-weekly take-home pay.

Because future salary negotiations and pay increases will be based on your current salary (for example, you may receive a 2% increase in pay twice a year), accepting a lower starting salary will limit the potential of your future salary increases as well.  In addition, if your company offers a percentage-based match for your 401k retirement account, taking a low salary means lower contributions to this account – potentially leaving you financially unprepared for old age.

When all of these different factors are taken together, some experts estimate that negotiating as much as $5,000/year more over your offered salary can have an overall financial impact of $100,000+ over ten years of employment – making your salary negotiations some of the most critical minutes you’ll ever go through.

Obviously, then, it’s in your best interest to learn how to negotiate effectively – and NLP techniques can help you do it.  Consider implementing all of the following tactics to your next salary discussion and see what a difference a little negotiation can make!

Tactic #1 – Matching and Mirroring to Build Rapport

Depending on the company you’re interviewing with, earning this extra $5,000/year or more through salary negotiations may be as simple as asking your future employer to consider the raise.  Companies that are doing well financially often have a significant amount of “wiggle room” to bring on talented employees – and if you’re to the point of negotiating salary, you already know they value you in this way!

If you encounter signals that indicate your negotiations may not proceed as smoothly – for example, hedging language or an HR representative who appears uncomfortable – incorporate NLP mirroring into your salary discussions.

Take a look at the person with whom you’re negotiating and attempt to mirror everything about him.  How is he sitting in his chair?  How frequently are his hands moving?  What tone of voice is he using?  Where are his eyes focusing?  By mimicking these actions, you’ll build a level of subconscious rapport with your representative that may lead to better salary negotiation outcomes.

Tactic #2 – Reframing Your Value as an Employee

Modulating your physical behaviors to match your representatives can be a surprisingly effective technique, as it leads to the feeling of “We’re all in this together!”

However, if simple mirroring isn’t enough to get the job done to your satisfaction, try to pick up on the specific language your negotiator is using to shoot down reasons for denying your compensation requests.  These clues may provide insight into potential opportunities to reframe your value as an employee, thus justifying your higher salary request.

One way to reframe salary negotiations is to move the focus away from what you’ll cost to bring on in order to focus on the type of value you’ll bring to the company.  For example, suppose that, although you’re being brought on as an engineer, you have sales or public speaking experience in the past that makes you a more effective employee than engineering hires with no communication skills.

Whatever your “x factor” is, drawing attention to it and in order to reframe your salary discussion to focus on value – rather than dollars and cents – can be a powerful way to take control of the negotiations.

Tactic #3 – Use Empowering Questions to Guide the Negotiation

Finally, once you’ve established a proper NLP reframe that positions you as a valuable hire apart from your resume and stated experience, it’s time to seal the deal with empowering questions.

Essentially, empowering questions are designed to bring about the response you want, but to do so in a way that allows the subconscious buy-in of your salary negotiation representative.  Empowering questions are best understood by looking at the classic sales example of a potential buyer who, after watching a sales presentation asks, “That’s great, but does the product come in red?”  The sales person who answers, “No,” has a significantly lower chance of closing the deal than the sales person who uses empowering questions to ask, “Would you buy it if it did?”

Now, let’s apply an empowering question to our salary negotiations.  If you’ve used reframing to demonstrate your value to the company, use an empowering question to close the deal.

For example, if you’ve made your case that your exceptional communication skills will help the company close more business and eliminate the training costs most engineers need to boost their interpersonal talents, you could use the empowering question, “If I brought in an extra $100,000/year in business and eliminated $10,000 in training costs, wouldn’t that be worth an extra $5,000/year in salary?”

Of course, be careful not to promise more than you can deliver, as you’ll likely be held accountable to these standards once you’ve accepted the job.  Be realistic, but don’t sell yourself short – truly effective salary negotiations rarely occur when you undercut yourself!

Image: 401K

Using Human Psychology to Create a Compelling Sales Offer

Whether you’re selling a defined physical product or service – or simply trying to “sell” others on the idea of following you – you’re shooting yourself in the foot if you aren’t paying attention to the basic principles of human psychology.

When you take the time to look at how people making purchase decisions, as well as the specific factors driving the emotional responses they experience when confronted with a buying opportunity, you’ll find that you’re better able to tailor your pitch in order to create a more compelling sales offer.

Here’s how to do it…

Step #1 – Understand your prospect’s motivations

In NLP, we often talk about the key distinction of being “towards” or “away” motivated.  That is, are we more likely to be persuaded by the opportunity to move “towards” a benefit or “away” from a potential source of pain?  Understanding which camp your prospect falls into could significantly change the way you structure your sales pitch.

For example, if you’re selling a training course, you could market your product based on the benefits users will experience or by highlighting the opportunities these participants will miss out on if they don’t enroll.  Since tailoring your pitch to the wrong source of motivation wouldn’t be nearly as effective, it’s important to take some time to figure out appeal will resonate best with your audience.

But how do you find this out?  Simple – listen to the words your prospects are using, either in in-person conversations or through web comments and other types of digital communication.  If you hear your prospects discussing their hopes, dreams and goals, it’s likely that they’re “towards” motivated, meaning that you’ll want to focus on selling your product’s benefits.

On the other hand, if your audience spends most of its time talking about missed opportunities or other regrets, you’ll want to craft a sales pitch based on “away” appeals to meet this audience’s needs.

Step #2 – Understand stereotypical buying behavior

No matter how much we might argue that we’re logical, rational thinkers, the reality is that most of us make purchase decisions based on emotions and feelings.  Although we may use facts to justify the conclusions we’ve already drawn, the actual decision to purchase is typically rooted in our emotional thought processes.

So what does this mean for salespeople?  Well, for starters, it means that we need to focus on achieving and ideal emotional state in order to encourage the sales process to move forward.  And to uncover exactly what that ideal emotional state is, we need to delve deeper into what our prospects are thinking and feeling to determine their hidden, “hot button” emotional issues.

Suppose the training course we’re selling in our previous example is a personal finance coaching package, which we plan to target to young families that are struggling with debt.  Based on our examinations of the niche, we’ve found that our target prospects are typically more “away” motivated, as they worry about how they’ll be able to provide for their growing families in the future.

Now, by putting ourselves in the shoes of these couples, we can think about the emotional triggers that may make them more likely to purchase.  For example, the couple in question may be concerned about how rising college costs will affect their future financial security.  By highlighting how our personal finance class will help them to be prepared for this situation, we’ve both raised a potent emotional “red flag” and demonstrated how our product will eliminate this concern, which may trigger a buying decision.

Step #3 – Understand how to clearly convey value

The final key to using human psychology to create a compelling sales offer is to understand how to convey value to our sales prospects.  Truly, the value of an object is never set in stone – it’s up to you, as the salesperson, to create value for your audience within the products and services you’re selling.

As an example, consider our personal finance training course.  To a wealthy heiress, it has very little value as understanding these principles will likely have little impact on her world.  On the other hand, to a struggling, growing family, the value of this course could be akin to being thrown a floatation device after falling into rough waters.

However, in order to get our struggling family to recognize how important our course will be for their financial well-being, we need to find a way to convey that sense of value.  There are a few different sales techniques you can use to accomplish this goal:

  • Use targeted stories to get readers to claim ownership of the value of your product.
  • Compare your product or service to other to highlight key elements of value.
  • Share social proof indicators (for example, testimonials from past customers) that indicate other people have found value in your product or service offering.

It can take some practice to determine how to integrate these value signifiers into your pitch, but you’ll likely find that taking the time to learn how to use human psychology to craft a compelling sales offer will be well worth the effort in terms of increased sales and opportunities.

Image: One from RM

Are You a Thought Leader or a Thought Follower?

Being recognized as a thought leader within your industry offers a number of different advantages.  When people look to you for advice and guidance, you’re able to make sales more effortlessly, build a following of devoted customers more easily and pick up on upcoming market trends more quickly.

But how can you tell if you’re securing these powerful advantages through your rightful position as an industry thought leader?  Let’s take a look at some of the following characteristics of a thought leader versus a thought follower, as well as how you can model your own behavior using NLP techniques in a way that increases your standing as a strong leader in your field.

First, let’s look at some of the characteristics of true thought leaders:

  • Thought leaders are often the first to publish information on new, upcoming subjects.  You’ll frequently see their names repeated throughout the news, simply because they’re the ones creating it.
  • Thought leaders share information that’s based on their own experiences and understanding of a subject.  They don’t re-hash advice from others in the industry – instead, they offer their own valuable insight into new and existing subjects.
  • Thought leaders have no difficulty maintaining their online and offline followings.  Because they publish good, authoritative content, followers are drawn to their personal brands naturally and go out of their way to publicize their thought leaders’ work.

Now, contrast this powerful image with the stereotypical “thought follower”:

  • A thought follower is often the last to speak out on new topics.  He gets his news from other sources and then regurgitates it, adding nothing new or valuable to industry discussion on a given topic.
  • A thought follower’s activities rarely include innovation or discovery.  Instead of engaging in the work that will result in new industry insight, they ride the coattails of the industry thought leaders who take on this work.
  • Thought followers often have difficulty building a “following” of their own, whether they’re trying to persuade customers to buy or social media readers to share their content virally.  They may wonder why they aren’t able to gain traction in the way their industry’s thought leaders can, without stopping to think that it might be because they add nothing new to the conversation.

Obviously, these two definitions represent extreme examples.  In fact, it’s much more likely that you’ll fall somewhere between these two opposite ends of the spectrum, demonstrating some characteristics of both thought leaders and thought followers.

However, if you demonstrate any characteristics of being a thought follower, that means there’s room for improvement.  Check out the following process for improving your standing within your industry and increasing the odds that you’ll be respected and followed as an authority figure and thought leader within your niche:

Step #1 – Stay on top of industry news

For many thought leaders, the process of staying up-to-date on developments within their industries isn’t an item on a “to do” list – it’s something that simply occurs because of how engaged they are with their industries.

However, if you feel like you’re always playing “catch up” and missing out on the opportunity to be first in line on a breaking news story, you’ll need to make a conscious effort to schedule time into your day to stay on top of industry news.  To do so, find the most reputable news sources in your industry, block off a chunk of time on your calendar that coincides with the times when these sources are most active and then get in the habit of releasing your thoughts on recent developments right away.

Step #2 – Innovate

Thought leaders contribute substantively to their industries through innovation.  They don’t constantly report on the news of others – instead, they make the news!

Fortunately, innovating and adding something new to your niche isn’t as challenging as it sounds.  How many pieces of “conventional wisdom” can you think of that drive your industry, despite a complete lack of proof?  Creating news within your industry can be as simple as conducting research that challenges the examples of status quo you’ve uncovered and sharing the results with other thought leaders in your field.

Step #3 – Model the behaviors of established thought leaders

Thought leaders have a way of interacting with their followers that reinforces their perceived authority and personal brand within their fields.  They’re authoritative, confident and self-assured – all of which are characteristics you can model within yourself using NLP techniques.

To make yourself come across as more confident, pay special attention to the words you use.  Review your written communications before releasing them in order to remove any “hedging” words that compromise your perceived status as a thought leader.  When interacting with followers in person, be aware that your body language conveys as much about you as your words do – so be sure they’re in line with the image you wish to portray as well.

With time, practice and attention to detail, you too can achieve “thought leader” status through a combination of activities and NLP techniques that will convey your industry authority to a wide range of followers.

Image: LaBetenoir

How to Cultivate Positive Habits

There’s no doubt that NLP techniques can be used to make you more successful in your professional life.  Whether you want to use these methods to become a more effective salesperson or to simply drive change in your workplace, the use of these tactics in the world of business is well-established.

But what if you’d like to translate these techniques to other aspects of your life?  If NLP can make you more persuasive in your dealings with other people, shouldn’t it also be able to help persuade your subconscious to cultivate positive personal habits?

The answer is a resounding, “Yes!”  Whether you want to use these tactics to lose weight by eliminating sweets cravings and increasing your motivation to get to the gym, or you need the extra encouragement to make progress on a personal project, the principles of NLP can be easily adapted to drive change in your personal – as well as your professional – life.

Here’s how to do it…

“Anchors”

The first technique that can be used to motivate positive change in your personal life is the “anchor.”

Personal Development Planet defines this technique thusly: “An anchor is simply a connection between a stimulus and a certain emotional response.”  In the popular psychology experiment conducted by Pavlov on a group of hungry dogs, the bell that signaled the arrival of food was used as an anchor device that transmitted the state of upcoming satiation to the canine participants.

When used properly in your own life, being able to create and manipulate these anchor associations can provide powerful benefits.  For example, suppose you’re trying to woo a potential partner, but feel awkward and uncomfortable every time you’re around this person.  Now, imagine how much more smoothly your courtship would proceed if you were able to dial up feelings of self-confidence and assuredness on command.

To create anchors, you first need to identify the emotional state you’d like to achieve on command, as well as the signal you’ll use to trigger this state (typically a single word said out loud or a specific hand gesture).  Then, visualize an experience from your past when you felt your desired emotional state strongly while repeating your chosen signal.  Following our dating example, to be able to fire a “confidence” anchor, recall a situation from your past when you felt powerfully confident.

Relive every part of this experience while practicing with your anchor signal.  As the anchor becomes more defined in your mind, you should be able to call it up at will by deploying your physical signal.

Visualization Exercises

The use of these anchors enables you to tie a specific emotion or feeling to a particular hand gesture.  And while this can be incredibly useful in defusing awkward or uncomfortable situations, it’s limited in that each anchor only ties to a single emotion.

Now, imagine you’re sitting face to face with the object of your affection.  At some points in your conversation, you might want to be able to call up your “confidence” anchor – but you might also want to make yourself appear witty, self-deprecating or charming.  And that’s a lot of anchors!

So in order to ensure that your anchors are reserved for the most powerful emotions you want to call up, you’ll want to make use of another NLP technique – visualization – to motivate positive changes in your personal life.

Visualization is an incredibly powerful technique because it gives our minds a template to work off of.  Simply saying, “I wish I wasn’t so awkward” or “I wish I was more motivated” isn’t that helpful, because it doesn’t give our brains a framework for promoting positive change.  Neither one of these negative statements describe alternative behaviors, which leaves our minds frustrated, but unable to produce meaningful change.

Instead, by visualizing how we’d like situations to unfold, we give our brains a blueprint for creating positive actions.  To use visualizations effectively, imagine your desired scenario unfolding from three different angles:

  • From your own perspective, within your own mind,
  • From the perspective of an outsider who’s interacting with you, and
  • From the perspective of a neutral third party.

For example, if you want to have more motivation to go to the gym regularly, start by visualizing yourself coming home from work, changing into your gym clothes and going to get in a good workout.  Then, change your visualization to imagine what someone you interact with at the gym sees in your behavior.  Does this person see a tired, dejected person dragging himself through his workouts, or does he see a fit, energetic person upon which he can model his own behavior?

Finally, imagine the scene as if you’re watching it unfold from above.  How do the people in your visualization behave and interact with each other?  Seeing them modeling the behaviors you’d like to address in your own life makes this tool a powerful way to drive changes to your own personal habits.

Image: ElDave